Sennheiser MOMENTUM True Wireless 4 (MTW4) Replacement Left/Right Earbud & Charging Case | LostMyBuds.in
3-Month Warranty
Valid for 3 months from your date of delivery.
Covered
- Manufacturing defects
- Technical or functional issues occurring under normal use
Not covered
- Physical damage
- Water or liquid damage
- Accidental damage or normal wear and tear
How to claim
Send the following to our support team on WhatsApp or Email:
- Your Order ID
- A clear video showing the technical issue
- Unboxing video (required for verification)
7-Day Replacement Policy
Raise a request within 7 days of delivery.
Eligible for replacement
- Dead-on-arrival (DOA) units
- Defective products
- Wrong item delivered
- Missing accessories
Product must be returned in original condition with all packaging materials included.
Not eligible
- Change of mind or ordering the wrong model by mistake
- Physical or liquid damage caused after delivery
- Missing, broken, or peeled-off verification sticker
How replacement works
- Record an unboxing video showing the package opening and the verification sticker's condition, plus a short video showing the fault.
- Send your Order ID and both videos to our official WhatsApp or Email support within 7 days of delivery.
- Once verified, we'll initiate a replacement dispatch or reverse pick-up.
Sennheiser MOMENTUM True Wireless 4 (MTW4) – Replacement Parts (Single Parts) are the premium solution for maintaining your flagship-grade audiophile experience. As Sennheiser’s most advanced TWS earbuds to date, the MTW4 features future-proof technology and world-class sound that shouldn't be lost due to a single missing component. These genuine replacement parts restore your setup while keeping all high-end audio and AI features intact.
Our Sennheiser MTW4 – Replacement Parts include the Left Earbud, Right Earbud, and the signature fabric-wrapped Charging Case (sold individually). Each part is rigorously tested to ensure 100% compatibility with your existing set, maintaining the industry-leading TrueResponse™ 7mm dynamic drivers and the stable connectivity of Bluetooth 5.4. These parts fully support next-gen technologies like Auracast™, LE Audio, and aptX™ Lossless for CD-quality sound.
Built to Sennheiser's legendary standards, these replacements feature Adaptive Active Noise Cancellation (ANC) that automatically adjusts to your environment and a 6-mic beamforming system for studio-grade call clarity. Whether you are replacing a lost bud for your daily commute or a new case to utilize Qi Wireless Charging and Battery Protection Mode, these parts guarantee original battery efficiency (7.5 hours per bud). Each component is IP54 rated for dust and splash resistance. Minor cosmetic marks may be present on the fabric case or housing, but every unit is verified for perfect performance.
🛡️ Service & Policy Details
Replacement: 7-Day replacement available.
Warranty: 3 Months warranty provided.
Payment Option: Cash on Delivery is available with 10% advance payment. After sharing product photos, videos, tracking ID, and invoice, a 10% advance payment is mandatory. The order will be dispatched only after receiving the 10% payment. The remaining amount is payable at the time of delivery.