At Lost My Buds, we are committed to ensuring the quality and reliability of our products. Each purchase is accompanied by a comprehensive 3-month warranty, which commences from the date of delivery. This warranty is designed to provide our customers with peace of mind regarding their investment.
What is Covered:
- Manufacturing defects
- Technical or functional issues arising under normal usage conditions
What is Not Covered:
- Physical damage caused by mishandling
- Water or liquid damage
- Misuse or accidental damage
- Normal wear and tear associated with regular use
How to Claim Your Warranty:
To initiate a warranty claim, please provide the following information:
- Your Order ID
- A clear video demonstrating the issue
- An unboxing video, if necessary for verification purposes
Upon verification of the claim, our dedicated team will arrange for a replacement in accordance with our warranty policy.
For any assistance or inquiries regarding warranty support, please do not hesitate to contact our support team via WhatsApp or email.
Track Your Order
How to Track Your Order
• Enter your Tracking / AWB Number in the box below.
• Then select your Delivery Partner and click the button.
Important for Xpressbees:
Xpressbees tracking works slightly differently. After clicking Xpressbees, their tracking page will open where you may need to paste your AWB number.
• Enter your Tracking / AWB Number in the box below.
• Then select your Delivery Partner and click the button.
Important for Xpressbees:
Xpressbees tracking works slightly differently. After clicking Xpressbees, their tracking page will open where you may need to paste your AWB number.
Select Your Delivery Partner