At Lost My Buds, we are committed to ensuring the quality and reliability of our products. Each purchase is accompanied by a comprehensive 3-month warranty, which commences from the date of delivery. This warranty is designed to provide our customers with peace of mind regarding their investment.
What is Covered:
- Manufacturing defects
- Technical or functional issues arising under normal usage conditions
What is Not Covered:
- Physical damage caused by mishandling
- Water or liquid damage
- Misuse or accidental damage
- Normal wear and tear associated with regular use
How to Claim Your Warranty:
To initiate a warranty claim, please provide the following information:
- Your Order ID
- A clear video demonstrating the issue
- An unboxing video, if necessary for verification purposes
Upon verification of the claim, our dedicated team will arrange for a replacement in accordance with our warranty policy.
For any assistance or inquiries regarding warranty support, please do not hesitate to contact our support team via WhatsApp or email.