Sennheiser CX True Wireless (CX200) Replacement Left/Right Earbud & Charging Case | LostMyBuds.in
3-Month Warranty
Valid for 3 months from your date of delivery.
Covered
- Manufacturing defects
- Technical or functional issues occurring under normal use
Not covered
- Physical damage
- Water or liquid damage
- Accidental damage or normal wear and tear
How to claim
Send the following to our support team on WhatsApp or Email:
- Your Order ID
- A clear video showing the technical issue
- Unboxing video (required for verification)
7-Day Replacement Policy
Raise a request within 7 days of delivery.
Eligible for replacement
- Dead-on-arrival (DOA) units
- Defective products
- Wrong item delivered
- Missing accessories
Product must be returned in original condition with all packaging materials included.
Not eligible
- Change of mind or ordering the wrong model by mistake
- Physical or liquid damage caused after delivery
- Missing, broken, or peeled-off verification sticker
How replacement works
- Record an unboxing video showing the package opening and the verification sticker's condition, plus a short video showing the fault.
- Send your Order ID and both videos to our official WhatsApp or Email support within 7 days of delivery.
- Once verified, we'll initiate a replacement dispatch or reverse pick-up.
Sennheiser CX True Wireless – Replacement Parts (Single Parts) are the reliable solution for restoring your daily audio experience. If you’ve lost a single earbud or your charging case is malfunctioning, these genuine replacement components ensure you don't have to compromise on sound quality. The CX series is known for delivering Sennheiser’s high-end audio at an accessible price, and our verified parts help you keep that experience alive.
Our Sennheiser CX Replacement Parts include the Left Earbud, Right Earbud, and the compact Charging Case (sold individually). Each part is rigorously tested to maintain the signature sound delivered by the German-engineered 7mm TrueResponse™ dynamic drivers. These replacements pair seamlessly via Bluetooth 5.2 and support high-quality codecs such as aptX™, AAC, and SBC, ensuring a rich, uncompromised listening experience with deep bass and clear treble.
Built to original Sennheiser specifications, these components fully support Passive Noise Cancellation through an ergonomic fit and the Sennheiser Smart Control App for personalized EQ and Bass Boost. Whether you are replacing a lost bud for your commute or a case to regain your 27-hour total playback (9 hours per bud + 18 hours in the case), these parts guarantee original battery efficiency and IPX4 splash resistance. Each earbud also features a dual-mic beamforming array for clear voice pick-up. Minor cosmetic marks may be present, but every unit is verified for 100% functionality and battery health.
🛡️ Service & Policy Details
Replacement: 7-Day replacement available.
Warranty: 3 Months warranty provided.
Payment Option: Cash on Delivery is available with 10% advance payment. After sharing product photos, videos, tracking ID, and invoice, a 10% advance payment is mandatory. The order will be dispatched only after receiving the 10% payment. The remaining amount is payable at the time of delivery.