boAt Nirvana Ivy Pro Replacement Left/Right Earbud & Charging Case | LostMyBuds.in
3-Month Warranty
Valid for 3 months from your date of delivery.
Covered
- Manufacturing defects
- Technical or functional issues occurring under normal use
Not covered
- Physical damage
- Water or liquid damage
- Accidental damage or normal wear and tear
How to claim
Send the following to our support team on WhatsApp or Email:
- Your Order ID
- A clear video showing the technical issue
- Unboxing video (required for verification)
7-Day Replacement Policy
Raise a request within 7 days of delivery.
Eligible for replacement
- Dead-on-arrival (DOA) units
- Defective products
- Wrong item delivered
- Missing accessories
Product must be returned in original condition with all packaging materials included.
Not eligible
- Change of mind or ordering the wrong model by mistake
- Physical or liquid damage caused after delivery
- Missing, broken, or peeled-off verification sticker
How replacement works
- Record an unboxing video showing the package opening and the verification sticker's condition, plus a short video showing the fault.
- Send your Order ID and both videos to our official WhatsApp or Email support within 7 days of delivery.
- Once verified, we'll initiate a replacement dispatch or reverse pick-up.
boAt Nirvana Ivy Pro – Replacement Parts (Single Parts) are the ultimate solution for maintaining your flagship audio experience. As boAt's most advanced TWS offering, the Ivy Pro features industry-leading technology that shouldn't go to waste just because of a lost or damaged component. If you need a single replacement earbud or a new case, these genuine parts restore your setup to its original glory.
Our boAt Nirvana Ivy Pro – Replacement Parts include the Left Earbud, Right Earbud, and Charging Case (sold individually). Each part is rigorously tested to ensure 100% compatibility with your existing set, maintaining the high-fidelity sound delivered by the Dual Driver system (11mm + 6mm) and the stable Bluetooth 5.3 connectivity.
Built to original Pro-series specifications, these replacements fully support Dolby Atmos with Dynamic Head Tracking and the powerful 52dB Hybrid Active Noise Cancellation (ANC). Whether you are replacing an earbud to get back into your immersive soundscapes or a case to utilize the ASAP™ Charge (15 mins = 200 mins), these parts guarantee original battery efficiency and crystal-clear calls via the 6-mic AI-ENx™ system. Minor cosmetic marks may be present, but every unit is verified for perfect functionality and IPX5 water resistance.
🛡️ Service & Policy Details
Replacement: 7-Day replacement available.
Warranty: 3 Months warranty provided.
Payment Option: Cash on Delivery is available with 10% advance payment. After sharing product photos, videos, tracking ID, and invoice, a 10% advance payment is mandatory. The order will be dispatched only after receiving the 10% payment. The remaining amount is payable at the time of delivery.